Zelle imposter scams are covered

Imposter scams fall under the 2023 Zelle policy. Ask for it by name, and if the bank says no, file with the CFPB.

Wire recalls work within 30 days

Ask the bank for a recall the same day, then file with FBI IC3.

Crypto, skip paid recovery services

Report to the exchange, then ReportFraud.ftc.gov and FBI IC3. Any service charging a fee to recover crypto is itself a scam — the FTC says so plainly.

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Sent money or crypto

Zelle, Venmo, wire, a payment app, or crypto

Let's get this done

1Call the bank or app now. Say “unauthorized transfer” and ask for a recall. Number to hand: your provider's fraud line.

2Report it once. ReportFraud.ftc.gov, two minutes. Then FBI IC3.

3Zelle or wire? Keep pushing. Persistence matters on disputes. Turned down twice, file with the CFPB.

Good to know

Started by Lauren
Improved by 1 other
Aug 2026

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