For scam help, see the guides.
Guides, search and discussions are free, and you don't need an account to read them. Concierge, personal guides and shareable call cards are $10 a month with 30 days free, set up in the Clearline iPhone app.
Calls you miss or decline go to Clearline voicemail, where Concierge screens them and takes a message. Depending on your carrier, that usually includes calls that come in while you're on another call or have no signal. Calls you answer yourself never reach us.
Not during the call. A call you answer stays between you and the caller, and Clearline never hears it. If a call feels off, hang up and call back on a number you trust. When you're not sure about a caller, decline and let Concierge screen it for you.
No. Concierge only takes voicemail for the calls you miss or decline. Calls you answer yourself never reach us. Turn it off anytime.
iPhone checks the number. We check the message. Together you get two checks. Missed one? Tell us from the voicemail.
Dial the code shown in the app, usually ##004#, and tap call. Missed calls go back to your voicemail. The steps are in Phone and in Account.
Show me the steps →No. Clearline doesn't recover money or act on your behalf. The guides show you who can (your bank, the FTC, the FBI's IC3) and what to say to them.
See the guides →No. Clearline isn't a bank, a law firm, or a government agency. The guides are general information for the moment a scam happens. For decisions about your money or legal rights, talk to your bank or a qualified professional.
Clearline is not a crisis or emergency service. If you or someone else is in danger, call 911 or your local emergency number.
Talk to someone →They're started by us and improved by what people share in each guide's discussion.
No. Questions and posts show as "Someone", never your name, email or number. We ask for your name only to set up an account.
We use them to sign you in and, if you turn it on, to forward the calls you miss to Clearline voicemail. We may email you about new scams, and you can unsubscribe from any email. They're stored encrypted. We don't sell your personal information.
Yes. Ask at clearline.club/privacy-request and we'll handle it.
Make a privacy request →Clearline, Inc., born in New York. Reach us at team@helloclearline.com.
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